Hello all,

David at Axion has sent a firmware update to your phone, please reboot your phone when possible to complete the update.  Thanks!

 

Warm Regards,

Tricia Hart

Bookkeeper

Cal-Nev-Ha District of Kiwanis International

8360 Red Oak Street #201

Rancho Cucamonga, CA  91730

Phone:  (909)736-1706 Fax:  (909)989-7779

http://www.cnhkiwanis.org/

Find us on Facebook!

 

 

“Give your hands to SERVE and your hearts to LOVE.”  Mother Teresa

 

The mission of the Kiwanis Cal-Nev-Ha District office is to provide exceptional service, education and information to all members of the Kiwanis family to empower them to better serve the Children of the World. 

 

From: David Brand <xxxxxx@axionco.com>
Sent: Tuesday, March 16, 2021 11:39 AM
To: Tricia Hart <xxxxxx@cnhkiwanis.org>
Subject: RE: No Service

 

I can set the update for each.  It’s unlikely that the update was the issue though, my guess is that it’s more related to the VPN usage and your internet connection at that site.

 

I’ve set each of your phones to update firmware, please have your staff reboot their phones when feasible to process this.

 

David Brand

Support Technician

xxxxxx@axionco.com

Office: 805.642.1414 ext. 109

Fax: 805.642.1456

www.axioncommunications.com

         

P Please consider the environment before printing this e-mail.

cisco_certs_big

We have moved! 
Please update your records to reflect our new address effective immediately: 
Axion Communications 
2060-D E Avenida De Los Arboles, #350
Thousand Oaks, CA 91362

 

From: Tricia Hart [mailto:xxxxxx@cnhkiwanis.org]
Sent: Tuesday, March 16, 2021 11:29 AM
To: David Brand <xxxxxx@axionco.com>
Subject: RE: No Service

 

Ok I rebooted Marks phone, are all the employees phones being updated?

 

Warm Regards,

Tricia Hart

Bookkeeper

Cal-Nev-Ha District of Kiwanis International

8360 Red Oak Street #201

Rancho Cucamonga, CA  91730

Phone:  (909)736-1706 Fax:  (909)989-7779

http://www.cnhkiwanis.org/

Find us on Facebook!

 

 

“Give your hands to SERVE and your hearts to LOVE.”  Mother Teresa

 

The mission of the Kiwanis Cal-Nev-Ha District office is to provide exceptional service, education and information to all members of the Kiwanis family to empower them to better serve the Children of the World. 

 

From: David Brand <xxxxxx@axionco.com>
Sent: Tuesday, March 16, 2021 10:57 AM
To: Tricia Hart <xxxxxx@cnhkiwanis.org>
Subject: RE: No Service

 

Please have them reboot their unit as well to process the update.

 

David Brand

Support Technician

xxxxxx@axionco.com

Office: 805.642.1414 ext. 109

Fax: 805.642.1456

www.axioncommunications.com

         

P Please consider the environment before printing this e-mail.

cisco_certs_big

We have moved! 
Please update your records to reflect our new address effective immediately: 
Axion Communications 
2060-D E Avenida De Los Arboles, #350
Thousand Oaks, CA 91362

 

From: Tricia Hart [mailto:xxxxxx@cnhkiwanis.org]
Sent: Tuesday, March 16, 2021 10:54 AM
To: David Brand <xxxxxx@axionco.com>
Subject: RE: No Service

 

Hi David,

My boss at 909-736-1703 is having the same issue. His phone is also here at the office.

 

Warm Regards,

Tricia Hart

Bookkeeper

Cal-Nev-Ha District of Kiwanis International

8360 Red Oak Street #201

Rancho Cucamonga, CA  91730

Phone:  (909)736-1706 Fax:  (909)989-7779

http://www.cnhkiwanis.org/

Find us on Facebook!

 

 

“Give your hands to SERVE and your hearts to LOVE.”  Mother Teresa

 

The mission of the Kiwanis Cal-Nev-Ha District office is to provide exceptional service, education and information to all members of the Kiwanis family to empower them to better serve the Children of the World. 

 

From: David Brand <xxxxxx@axionco.com>
Sent: Tuesday, March 16, 2021 10:27 AM
To: Tricia Hart <xxxxxx@cnhkiwanis.org>
Subject: RE: No Service

 

Can you reboot your phone once more.  I’m applying a firmware update to the unit and removing it from our VPN.

 

David Brand

Support Technician

xxxxxx@axionco.com

Office: 805.642.1414 ext. 109

Fax: 805.642.1456

www.axioncommunications.com

         

P Please consider the environment before printing this e-mail.

cisco_certs_big

We have moved! 
Please update your records to reflect our new address effective immediately: 
Axion Communications 
2060-D E Avenida De Los Arboles, #350
Thousand Oaks, CA 91362

 

From: Tricia Hart [mailto:xxxxxx@cnhkiwanis.org]
Sent: Tuesday, March 16, 2021 9:41 AM
To: David Brand <xxxxxx@axionco.com>
Subject: RE: No Service

 

David, I reset my phone.  It is here at the office at 8360 Red Oak Street, Rancho Cucamonga

 

Warm Regards,

Tricia Hart

Bookkeeper

Cal-Nev-Ha District of Kiwanis International

8360 Red Oak Street #201

Rancho Cucamonga, CA  91730

Phone:  (909)736-1706 Fax:  (909)989-7779

http://www.cnhkiwanis.org/

Find us on Facebook!

 

 

“Give your hands to SERVE and your hearts to LOVE.”  Mother Teresa

 

The mission of the Kiwanis Cal-Nev-Ha District office is to provide exceptional service, education and information to all members of the Kiwanis family to empower them to better serve the Children of the World. 

 

From: David Brand <xxxxxx@axionco.com>
Sent: Tuesday, March 16, 2021 9:25 AM
To: Tricia Hart <xxxxxx@cnhkiwanis.org>
Subject: RE: No Service

 

I’m not showing your desk phone is currently registered.  Can you please advise what physical location your phone is at and reboot it when feasible? 

 

David Brand

Support Technician

xxxxxx@axionco.com

Office: 805.642.1414 ext. 109

Fax: 805.642.1456

www.axioncommunications.com

         

P Please consider the environment before printing this e-mail.

cisco_certs_big

We have moved! 
Please update your records to reflect our new address effective immediately: 
Axion Communications 
2060-D E Avenida De Los Arboles, #350
Thousand Oaks, CA 91362

 

From: Tricia Hart [mailto:xxxxxx@cnhkiwanis.org]
Sent: Tuesday, March 16, 2021 9:09 AM
To: David Brand <xxxxxx@axionco.com>
Subject: No Service

 

Hi David,

I am having a issue with my phone.  When I use the “call forward” to my cell phone it works for a little bit and then it goes to “no service”.  I usually come in the office a reset the phone but I haven’t yet this morning because I was hoping you could take a look at it and see what the issue is. 

 

I would appreciate your help when you have time.  Thank you!

 

Warm Regards,

Tricia Hart

Bookkeeper

Cal-Nev-Ha District of Kiwanis International

8360 Red Oak Street #201

Rancho Cucamonga, CA  91730

Phone:  (909)736-1706 Fax:  (909)989-7779

http://www.cnhkiwanis.org/

Find us on Facebook!

 

 

“Give your hands to SERVE and your hearts to LOVE.”  Mother Teresa

 

The mission of the Kiwanis Cal-Nev-Ha District office is to provide exceptional service, education and information to all members of the Kiwanis family to empower them to better serve the Children of the World.